Industry Leaders

Who we are

We are industry leaders paving the way by setting the highest industry standards, shaping policy and ensure quality through our certification program and continuing education program. Because we advocate for these standards, certifications and continuing education, agencies in the Alliance represent the best possible senior living and care resource for their community.


Mission Statement: The Alliance is dedicated to providing best practice set of business, ethical, policies and procedures designed for an under regulated industry. In doing so: 


  • The Alliance identifies the highest quality agencies within specific service areas and qualify them against a rigid set of standards that exceed any existing regulations.
  • Consumers and professionals alike will be assured they are working with high quality, high integrity agencies that have the highest professional and ethical standards in the industry.

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The Concierge Care Alliance is made up of the nation’s best senior living and care professionals dedicated to leading and advancing industry standards and practices.

Join the Alliance

Why We’ve Come To Create This Alliance

For over 25 years we’ve seen the senior living and care industry grow exponentially. With over 700 plus agencies nationwide the industry is under regulated and lacks a set of industry standards at both the local and national level. We are creating an Alliance that seniors, their family and partners can turn to and expect a high level of standards and service.


Too often we hear national and local news stories about seniors and adult children alike being taken advantage of, promised a level of care not met, treated as a commodity and overall neglected. We are committed to this Alliance of senior care professionals who are ready to lead the industry, adhere to a high standard of operation, committed to putting seniors first and becoming certified to ensure no senior or family member ever has to feel let down and neglected again.

Meet the Team

Marc Lilly

CEO

President 

Mary Cordova

Executive Vice President

Business Development

Kecia Lilly

Senior Vice President

Corporate Development & Compliance

Heather Souve

General Manager

Lois Jasmer

Director Business Development

Claudine Wasseerman

Director of Clinical Services

Brian Erickson

Director of Marketing